Business Events Blog by Maritz

Extending: The Final Phase of the 8 Phases of the Guest Experience

The last phase of our guest journey, the Extending phase, focuses on the importance of keeping your event top of mind well after the event dates and into the remainder of the ...
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Entering, Engaging & Exiting: The 8 Phases of the Guest Experience

In this next video in our Planwell Meetwell® series, we'll take a look at phases 5, 6 and 7 of the guest journey — Entering, Engaging and Exiting.
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Continuing the Journey: Anticipating & Arriving - Planwell Meetwell®

In this next video in our Planwell Meetwell® series, strategic account managers Yurii Land, CMP and Susan Bennett, CASE, CEM take a look at phases 3 and 4 of the guest journey — ...
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A Lens Into the Attracting & Announcing Phases of the Guest Journey

As we prepare for the road back to face-to-face events, we took a deep dive into each of the 8 Phases of the Guest Experience™ to provide you with some thought starters on our ...
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Exploring the 8 Phases and its Impact on the Future of Events

As we continue our work through our Planwell Meetwell® strategy, the next video in this series features our market and product innovation leader, Amy Kramer and Greg Bogue, ...
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When We Meet Again: Connecting Our Guests

As social creatures, people crave human connection. But the long pause of face-to-face events due to Covid-19 has created a void of connection — one that hasn’t been fully filled ...
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